U-Haul Moving & Storage of Saco

Literally the worst. No one ever answers the phone. I had a deposit put down during a storage auction, little did I know it would take 60+ days to get my $100 deposit back. I’ve been told repeatedly - fourth time calling today, that the manager would get back to me. I’m not sure if it’s an incompetent employee or a horrible manager that make this place such a dump. What a rip off joint, I’m sure they’re hoping I’ll just give up and give up my deposit. Highly recommend using any other storage company in the state than U-Haul Saco. Worst business I’ve ever dealt with. I’m about to just drive down, show up and demand my deposit back in person (probably won’t have anyone working the desk though).
2 7 years ago (31-03-2018)

Nice people once you get through. They put you on hold for so long that you end up hanging up.
1 7 years ago (30-03-2018)

Always have a good inventory of vans and trailers. Store is well stocked and spacious. Staff are usually helpful. Great value for propane refills.
4 7 years ago (15-09-2017)

We have used uhaul a few times over the years as well as friends. We just moved two weeks ago and again used uhaul. First we were told we couldn't do one way from springvale to saco.Or that we could but it would cost more. We picked up the truck and drove it from springvale to saco. Had it for 6hours. Then had to drive it back to Springvale from Saco. (More miles-more gas) stopped to get gas before dropping it off. Left the truck on so we could see how much gas was going in to the tank making sure it matched exactly the amount we started with. It moved real slow. Once we reached $25 which was ridicoulous we stopped. Turned off the key and started it back up and sure enough the "true" reading popped up and the tank was full!!! So we put $15 extra in thier tank. Thinking it was no problem we will just ask them to reimburse us on the milage. To make everyone "even". Nope. No such luck. They wouldn't do it. Our tough luck. And he also said people do it all the time!! Wow..great! Do you think maybe you want to fix it then so people wont do that! Can you imagine how much free gas we've all given to uhaul over the years?!! Crooks. They lost us as Customers!
1 7 years ago (02-11-2017)

Got 3 propane tanks filled there 100 pounders When i went into the store they said the guy that fills then stepped out, but he will be right back. We waited 15 minutes anb no one came out. I went back in and the 3 of them were standing around chewing the fat! He then came out an filled the tanks. I asked to pay for one seperate. When i got the 2 bills i saw the the bill for the one tank was 70 cents more per gallon. I went back in anb asked why anb he gave me a bull st#t story that it too less then 9 gallons anb had to charge more. I said to him that that wasnt right because the other 2 took over 40 gallons. He said o well. Askedto talk to the manager and told me that that didnt have one!
1 7 years ago (17-10-2017)