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Reviews, get directions and contact details for Kroger

Kroger
"Kroger offers thousands of quality food and household products from your favorite brands and companies. From fresh produce, meats and seafood to dairy, home goods and pharmaceutical needs, Kroger is your one stop for savings."
Address: 239 W 20th St , Houston 77008, TX, US
Phone: (713) 862-6659
State: TX
City: Houston
Zip Code: 77008


opening hours

Monday: 06:00-00:00
Tuesday: 06:00-00:00
Wednesday: 06:00-00:00
Thursday: 06:00-00:00
Friday: 06:00-00:00
Saturday: 06:00-00:00
Sunday: 06:00-00:00


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Reviews
While this location isn’t as large as others, it still has a nice neighborhood feel to it. Staff were very friendly and it was easy to find everything I needed. Also, they had an item that none of the HEBs, Walmarts, or Targets in the area had - which was rather relieving to finally find. Parking lot is also smaller and a bit crammed compared to other Kroger lots, but nothing of too big of consequence. Would definitely recommend if it’s the closest grocery store to you.
I ALWAYS have a good experience in this store. As of late, I’ve been using click list. People ask me how my experience is with click list regarding produce. I’ve never had an issue with produce I’ve received via click list at this location. Yesterday, I ordered a watermelon and didn’t have great expectations because I’m awful at picking them out. Y’all it’s literally the best I’ve eaten. I called today and found out Maria is who completed my order. Maria, stellar job! Thank you!
I love my neighborhood Krogers! I come here a lot and the employees are very hard workers! I’ve never had issues coming here and the times that I’ve needed help, the employees come through. Thanks so much for all that you do.
Oh my gosh, MONA made my day! Came into Krogers not in a very good mood. Mona helped me and was so friendly and actually checked me out so I wouldn’t have to stand in line. My faith in humanity has been restored. Lol. Thanks Mona: Give her a raise!!
I really like this store...but... I'm handicap and they only have 3 electric carts and only one is working The staff was Very Helpful when I opened the new app. and didn't understand how to use it for the first timeI don't know her name, but I'm very thankful for everything she did to work me through it, step by step.Thank you very much.
This has got to be the worst Kroger I've ever seen/been to. The health department needs to come check this place out! There were wheel burrow carts filled with trash bags just sitting in the middle of the deli isles amongst all the food. We went to the back to use the restrooms and had to walk through the produce area where they were cutting up produce to put out for people. There was a man in the womens restroom using it that my wife had to wait on before she could go herself. The restrooms themselves were extremely filthy and had not been cleaned in a while. The building itself is very old and needs a face-lift badly. The mini coolers that hold cold drinks did not cool very well at all. The drinks were at best A/C cooled. The one star for this review is because the lady at the self checkout was really nice and helpful, otherwise it would get zero stars.
Unfortunately while this is the most convenient store in proximity to my house, I wouldn’t visit unless you are licensed to carry. This area had in the heights has taken a turn for the worst. I haven’t visited recently without being followed to my car, or someone banging on my car window. There are a lot of homeless people who seem very off who prey on this location. I had to call the police within the past month as a customer stole groceries and left when I did and happened to be parked next to me and started punching my car. It’s just very unsafe. Go to the Kroger on Studemont or 11th.
Great The employees very helpful as always. Found every thing i went to get, and extra sale item. Didn't take photo
There is no professional customer service at the Deli if I could I would give zero stars that one lady there was very rude and ask the other employee to get me ,because I'm asking for help and i asked ,was anyone working so then that lady gave me the evilest look that made me want not to order but go somewhere eles krogers please get some friendly employees at the Deli some that won't make you feel uncomfortable just because your asking for help and they don't want to stop working whatever they are doing I shouldn't feel intimidated by that employee.
Terrible experience. Will never visit again. Kroger advertises they use Xoom money services. I waited in line for half a hour just for them to tell me they have no idea what it is. I showed them Kroger advertising it and they still wouldn’t help me. Huge waste of my lunch break from work.
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