Bethesda Center for Family and Cosmetic Dentistry

Doctor was rushed and seemed like he didn't want to work with me because I have a difficult case of TMJ. Stacie at the front desk did not respond to numerous email request and phone calls to submit my claim to insurance. She said their office would take care of it. The visit was in March and it is yet to be submitted. At this point I have given up but I know that my insurance company would have paid at least $100 of the one office visit I had. The last out of network dentist office I went to submitted to insurance and I had a check in a week's time. Place looks nice and fancy but I think the friendliness of the staff is superficial. The doctor might have been better with a longer time slot. They did fit me into that time slot at the last minute. I'm most upset about their lack of follow through on the insurance claim. Also, I was never given a link to review. Interesting. It's as if they know who will give them a good review and who won't.
2 6 years ago (05-05-2018)

I did not have good experience with my visiting. The front desk lady is nice but the other stuff including Dr. Green seems like not very professional. I sit there for awhile before I could see the doctor. After a very conversation, one assistance came out strongly suggested me to do a sleep exam and wanted to collect money right away, even without ask me why I'm there. I came for neck pain and I don't have any sleep problems related to TMJ. Waited more time, then the doctor came out did simple examinations and asked another assistant to do another examination then left. This assistant needed to type my information into their system. OMG, she is the slowest typing person that I've ever met. She used 30s to type the little word "pain"!!! I sit there watching her typing slowly for 20mins. In the meanwhile, the doctor disappeared(he said he was on the phone with another doctor). He showed up later explained my case wanted to calm me down but suggested to do a simple version of MRI from a certain place instead of a powerful MRI result that I recently got. And also wanted to split other examinations into other visits-they charge 178$ for each visit. I don't want to comment more about my visit because I believe you all are smart enough to make your own decisions. Wish my review could help. Best Regards!
1 7 years ago (20-02-2018)

Interesting that they link an option to leave a google review. Guess that is why they actually have volume in their google reviews. One thing I noticed is that everyone seems to be very polite in the office. They seems to train their personnel in customer service. The person cleaning my teeth and taking X-rays offered to numb my mouth when I told her I had a bad gag reflex for the X-ray. She also offered to gel my gums when she notice I winced when she was cleaning my teeth. I've never had someone offer the numbing agent before. I believe her name was Rachael. She seemed to take her time and not rush through my cleaning (haven't been to the dentist in years bc I had a bad experience last time I went to my old dentist). Your experience may vary depending on who does your cleaning, but the person who did my cleaning was probably my favorite person I've ever dealt with in my experience with cleaning. She cared enough to notice my pain and offered to gel and even to give me a shot in my gums. I'm sure technology advancing has a part to do with it, but she cared enough to notice and offer a solution. The actual dentist seems much more detailed during his exam then past dentists. He didn't take his time as Rachael but he still seemed to do a more then past dentists. Overall very happy with my experience and would recommend.
5 7 years ago (31-08-2017)

When I first started seeing Dr. Greenbaum in November of 2016, my sleep apnea was in the severe range, but now I don't have it at all if I sleep on my left side, it's statistically insignificant if I sleep on my right side, and it's in the mild range if I sleep on my back. I struggled with four or five different styles of CPAP masks over a couple years, but couldn't tolerate that form of treatment. Neither my pulmonologist (whose sleep test first diagnosed my sleep apnea in 2007) NOR my prior sleep dentist (who I started seeing when I first got my dental device in 2010) had ever mentioned that SLEEPING ON MY SIDE could improve my treatment outcome. I'm forever in debt to Dr. Greenbaum and his staff - God bless each and every on of them!!
5 7 years ago (18-12-2017)

Friendly, helpful, efficient staff ... eager to create a pleasant experience. Excellent, knowledgeable, experienced dentist, credentialed in sleep-related dental appliances. This practice really cares about patient satisfaction. Bravo!
5 7 years ago (30-08-2017)