Avis Rent A Car

I truly recommend this Car rental to everyone. Not only was it convenient but the customer service was phenomenal. I want to Truly thank Eva the Manager and Jackie from Avis by Newark Airport, who helped me out tremendously on this day 1/25/21.

We ordered an SUV Explore, and were sold into a Camaro supposedly as a 'special' upgrade. My wife and I are senior citizens. We had to drive 300 miles none stop. 4 Days later we are still recuperating in bed from the sports car that we should never have complied.

Car was filthy and had not been cleaned inside or out - not a comfort in the world of COVID. Aside from thick layers of dust on the dashboard and console, the back seat, floor, and trunk were covered with sand. Additionally, the radio does not work.

Charged for a second day because I arrived early to pick up my car. Around a $320 cost. Likely won’t use again

The reservation, pick up and drop off was an exceptional experience. Friendly , helpful and provided all the information I needed. The woman who helped me in nyc is a total gem! She answered all my questions and concerns and had my spanking new car ready at the pick up window! I’m using Avis for future rental needs.